phone 01492 534 60901492 534 609 / 07999 801 303

 We package 
everything to the highest standard
discreetly sent 
without logos or labels
to your door 
quickly and efficiently

We offer everything you need,
if you can't see what you require please let us know, we can get things in for you quickly.

international shipping

all international customers welcome

Visit our shop

Focus Aim Fire Ltd
24 Abergele Road
Colwyn Bay
Conwy, LL29 7PA

Open   Mon - Sat 
10am- 5.30pm

Delivery

Standard delivery £5.95
Next day £8.95
Weight surcharge  £4.95

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Terms & Conditions of Sale

The following are terms and conditions for the sale of goods that will govern any contract for sale that we enter into with you. Please read these terms and conditions carefully.

1. These terms and conditions do not affect your statutory rights.

2. We will treat each order for goods as an offer by you to purchase the goods subject to these terms and conditions.

3. To order goods through this website you must be at least 18 years of age.

4. We have the right to refuse at our discretion to supply any goods ordered by you.

5. Goods are subject to availability. If we do not supply the goods for any reason we will not charge you for these goods and we will refund any money already paid for the goods. However, we will not be responsible for compensating you for any other losses that you may suffer if we do not supply goods.

6. We will endeavour to deliver goods to you within 3-5 working days. However goods are subject to availability and delay in delivery of goods is sometimes outside of our control. Any dates we specify for the delivery of the goods are approximate only and we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay for delivery of the goods.

7. All drawings, descriptions, specifications and advertising on our website are intended for the sole purpose of giving an approximate description of the goods, it is not practical to publish detailed specifications of all the products and keep specifications 100% up to date.

8. Should delivery be delayed for more than 21 days we will contact you as soon as practical giving you the option to cancel your order or to continue waiting for delivery.

9. As soon as we have delivered the goods you will be responsible for them. If you delay accepting a delivery, our responsibility for everything other than damage due to our negligence will end on the date the carrier tried to deliver the goods to you.

 

IMPORTANT NOTICE: time limit for notification of claims. If goods arrive in a damaged condition you must inform us within 7 days. Once the goods are returned to us, we will replace the goods at no charge or refund any money paid for the goods.

IF YOU DO NOT DO THIS WE SHALL HAVE NO LIABILITY FOR GOODS SAID TO BE DAMAGED ON DELIVERY.

The price for the goods will be as stated at the time when you place your order. We reserve the right to make adjustments to the price to take account of any increase in our supplier's prices, or the imposition of any new taxes or duties, or if due to an error or omission the price published for the goods on our website is wrong. We will inform you of the correct price and give you an opportunity to cancel the order. If the goods have already been delivered, we will give you an opportunity to return the goods and receive a full refund of the price and any delivery charges you have paid for the goods.

Either of us shall have the right to terminate any contract between us without penalty within 30 days from the date we accept your order. In the event of termination we shall refund to you all sums paid by you to us and you shall return any goods (in the same unused condition we supplied them to you) that we have despatched to you.

You will only own the goods once we have received payment in full.

We will supply goods that are free from defects in materials and workmanship for a period of 12 months (or longer if required by law) from the date of delivery. This does not affect any other statutory rights that you may have. Failure by us to enforce any of these terms and conditions will not affect our right to enforce the rest of these terms and conditions.

We have a 'plain packaging policy'. All orders are sent out in plain brand new cardboard boxes or packaging. Your purchase is your private business and we like to keep it that way.

Our items are sent using a variety of couriers depending upon the size and weight of the products. If next day delivery is selected, delivery will usually be provided by City Link and will require someone home to sign for the delivery.

Certain items are subject to a heavy and bulky item surcharge, this will be displayed clearly during checkout, we also reserve the right to impose a surcharge for deliveries within certain regions of the UK, such as the Highlands and Islands.

These terms and conditions are subject to change at any time without prior notice.

We advise you to print and keep safe a copy of these Terms and Conditions.